Place a Hold

Placing a hold online is quick and easy, and can save you a trip to the library.

  • Go to our Catalog and use the search field to find the book or item.
  • Once you find the item, click on the “Place Hold” button on the right.
  • Enter your Library Card Number, and PIN to log in. Before you click Submit Request, select which library you want to pick the item up at.
    • Your Library Card Number: the 14 digit number underneath the barcode on the back of your library card. Type it in without spaces.
    • Your PIN: a 4 digit number given when you received your library card. Forgot your PIN? Contact us and we can change it for you.
  • If someone else has a hold on the item, go ahead and place the hold to be put in the queue.
  • The Library will email, text, or call you when the item is ready to be picked up and checked out.

Things to Know

  • Items are kept waiting for you on the Holds Shelf for one week after the item comes in.
    • If you are unable to pick up the hold, please contact us during those 7 days so we can put it back in circulation.
  • Make sure that your Contact Information is correct, so that you get the notification that the item is ready for pick up.
  • You may have up to 15 items on hold at one time.
  • If you change your mind and don’t need the hold any longer, you can call us and we can remove the hold.

What does the Hold Status mean?

  • Pending: your hold was placed and we’re getting it ready.
  • Active: someone else has your item and you’re in line to get it. You’ll see a number that indicates where you are in the queue.
  • Shipped: it’s coming from another branch and it’s on its way.
  • Held: it’s ready to pick up!

Return Items

You can return your items either inside one of our branches during open hours, or using our outside dropboxes 24 hours a day, 7 days a week.

Anderson and Burney both have walk-up dropboxes outside the building. Redding has drive-up dropboxes on the south side of the building.

Renew Items

Items will automatically renew two (2) times, unless there is a Hold or it is a Hot Off the Press item.

When your item auto-renews, you will get a notification three (3) days before the due date, letting you know the due date has been extended from the original date. If there is a hold or the item is not eligible for renewal, you will get a reminder notification that your items are due.

Lost or Damaged Items

If you have lost or damaged an item, please let us know as soon as possible.

If an item is returned damaged you may be billed

The bill will include:

  • resulting costs, up to the cost of the item
  • a $10 processing fee
  • any overdue fees on the item

If an item is lost or not returned to the library you will be billed for the item

If your item is more than 28 days overdue, it will be assumed lost and a bill for the item will be sent. The bill will include:

  • the cost of the item
  • a $10 processing fee
  • any overdue fees on the item

Loan Periods & Number of Items

How long can I keep this item?

Books, Magazines, Audiobooks, Music CDs, Government Documents 3 weeks
Movies (DVDs, Videos) 1 week

How many items can I check out?

Books 30 items
Government Documents 30 items
Books on CD/mp3 15 items
DVDs/Videos 5 items
Music CDs 5 items
Playaways 5 items
Magazines 5 items
Newspapers In-Library Use Only
Reference Books In-Library Use Only
Microfilm, Maps In-Library Use Only

Digital Media


Total Number of Items 10 items
eBooks, Audiobooks 1, 2, or 3 weeks
Videos 3, 5, or 7 days

You can set Check Out Periods in your Account Settings in Overdrive.


eBooks 10 items
Check Out Period 3 weeks

Digital media is automatically returned at the end of its lending period.

Fines & Fees

Overdue Materials

  • Check-Out Electronics: $10/day, $70 maximum
  • In-House Electronics: $5/hour, $100 maximum
  • Mobile Hotspots: $5/day, $35 maximum
  • Museum Passes: $5/day, $35 maximum
  • Adult Items: $0.25/day, $10.00 maximum per item
  • Children’s Items: No overdue fees!
  • Teen Items: No overdue fees!

Library Cards

  • First library card for residents: no fee
  • Non-resident card: $25 per year
  • Replacement library card: $1

Lost or Damaged Materials

  • Processing fee for lost materials: $10
  • Audio-visual cases: $8
  • Missing barcodes: $3
  • Missing RFID tags: $3
  • Dust cover: $6
  • Damaged book/item billed at cost of item + processing fee

Other Fees

  • Returned check fee: $25
  • Billing agency referral fee: $10
  • Small balance referral fee: $3
  • Printing fee: $0.25/page Black & White, $0.50/page Color


All fees for lost or damaged items are non-refundable.

Learn more about Fine Free.

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